Shipping & Returns

PLEASE NOTE: DURING COVID LOCKDOWNS WE ARE EXPERINCING DELAYS IN POSTAGE OF UPTO 15 BUSINESS DAYS. PLEASE BE PATIENT AS AUSTRALIA POST IS DOING THEIR BEST TO GET EVERYONE THEIR PARCELS AS QUICKLY AS POSSIBLE.

Most Products (Except Promotional products) on AussieOutbackStore WILL BE POSTED FREE Australia wide except for remote areas.  

 

All products purchased on AussieOutbackStore will be posted within 1-2 business day after purchased. Your items will be posted from one of our stores in Australia. If you do order 2 or more products they may arrive at different times depending on where in Australia the items are located. Postage anywhere in Australia is normally 3-7 business days 

Here at Aussie Outback Store we know you will be happy with any of our products and this is why we offer a money back guarantee on all our items, For some reason if you have a problem with any of our products please feel free to contact us by email at info@aussieoutbackstore.com.au

 

Returns Policy:

Thanks for shopping at AussieOutbackStore. If you are not entirely satisfied with your purchase, we're here to help. Returns You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Change of mind:

In the event you receive your product and have simply changed your mind, We are happy to offer a store credit upon the return of the item based upon the item is in its original packaging in unused condition and not missing parts.

Refund Policy:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.